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What to Look for in a Heating and Air Company

For residents of Jacksonville, Florida, it’s vital to be able to keep your home comfortable throughout the year. While South Florida might be able to get by with just air conditioning, Jacksonville residents need heating and air. Of course, in addition to an HVAC system, you’ll need a trusted partner to help ensure that your equipment stays in good working order, and to handle any emergencies that might arise. How do you choose the right company?

Reputation

Perhaps the most important thing to consider when choosing a heating and air company is the business’ reputation. How professional are the service technicians the company employs? How prompt are they when arriving for scheduled service? How quickly does the company respond to calls for emergency service? These are just some of the questions you’ll want to answer regarding the company’s reputation but don’t leave it there. You also need to check their reputation online. The Better Business Bureau is a great place to start, but don’t neglect Google, Facebook and Nextdoor reviews.

Maintenance Plans

Most heating and air problems are maintenance related. That is, they could be headed off completely with regular maintenance, or could be spotted early during maintenance, and caught before they become serious issues. Make sure that the HVAC company you are considering offers regular maintenance plans. You also need to verify what is included in the plan – does it include a thorough cleaning of interior and exterior components? Does it include a refrigerant level check? Does it include cleaning of the condensate line?

Of course, you’ll also want to check out the other perks that come with the maintenance plan. For instance, you should receive a discount on parts and materials as a membership plan member. You should also receive priority service. Other perks might include being exempt from overtime charges (with some exceptions), and more.

Additional Services

Most of us only call a heating and air company when we need service or repairs. However, they can offer additional solutions to our needs. For instance, does the company offer new HVAC system installation? Do they offer furnace installation and service? Can they provide duct cleaning to reduce allergens and improve heating and air performance?

These are just a few of the important considerations you need to make when choosing an HVAC company in Jacksonville. The right company will be a trusted partner for years to come.

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